Excelsior Limousine Provides Top-Notch Service
Posted by Ivetta Babadjanian on Mar 21, 2014 - 9:24:29 PM
LOS ANGELES—It often requires trial and error with multiple businesses to find one that suits your needs and provides quality service. The search ends with Excelsior Limousine as they are adamant to assure all customers have a great experience under their care.
Luba Dean and Maurice Dean of Excelsior Limousine.
Excelsior Limousine provides transportation via Town Car Sedans, Corporate SUVs, vans and stretch limousines. Professionally trained chauffeurs accommodate clients' transportation in the
Los Angeles and
County areas for 24-hour reservations.
In addition, the company serves all local airports, both public and private, including the Los Angeles International,
Long Beach, John Wayne and Van Nuys. Customers are provided with vehicle and flight tracking as well as fax, telephone and email confirmation. The business also accepts corporate account billing and all major credit cards.
"We all work together as a team to accommodate customers from the minute we pick up the phone, to the minute we drop them off," said owner Maurice Dean.
Dean has owned the company for 12 years and has previous experience in the limousine business. His diligence transcends to anyone who decides to take advantage of Excelsior Limousine's unique customer service. Dean’s assurance for first-class service leads to a recurring clientele who refer the business to others that could benefit from the company.
A reflection of the company’s dedication can be seen in a recent incident that occurred with a customer. A customer came to the business for transportation, but initially transcribed the wrong time. When she called in to the office asking for the whereabouts of her vehicle, Excelsior Limousine had a driver attend to her needs within 15 minutes despite the fact that she had asked for a vehicle at a different time. There are not many businesses, in any field, that would go out of their way to assist their clients.
"It's more than simply giving rides and providing a service," said Dean. "It's selling an experience."
For more information or to make a reservation, visit excelsiorla.com or call 1-800-420-4252.