Point of View
UNITED STATES—Let me ask you a question: how often are you asked about a warranty when you purchase a product? Hmm, like, all the time. Have you ever asked yourself the question, 'why is that?' What perk do you get out of purchasing a warranty to begin with? In all due honesty, a replaceable product; but why should you have to pay for it? You’ve already done so once.
The one product where it seems a warranty is a given are Apple products, particularly the iPod, in my opinion. I’ve had so many issues with my iPod I’ve vowed to never purchase another one and I’ll tell you why. First and foremost, I waited years before I purchased my first one. I always knew the price would never drop, but I secretly hoped it would happen, but when it comes to technology, if you want something you have to pay for it.
After purchasing my first iPod back in 2007, it broke within two months. What happened? The screen just froze and wouldn’t come back on. It wasn’t like I was able to pry the device back open, Apple makes it so that the product is almost impossible to open to attempt to fix. That’s besides the fact, so I take the device back to the retailer where it was purchased (I won’t name names), and I had a hassle about getting a new product. First, the employee questioned what was wrong with the device. I mentioned the device wasn’t working, I purchased the warranty and I would like a new one. She took my receipt and viewed the information for accuracy.
Perhaps retailers should eliminate the idea of a warranty. If I’m paying for a quality product, I shouldn’t have a worry about it breaking in a week, a month or six months after I purchase it. The sad irony is, these devices are becoming less reliable on a daily basis, what works one minute, is not worth a mention the next.
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