UNITED STATES—Having a human resources (HR) plan is just as important as having a business plan in place. This is because it’s the part of business that gets your team ready to execute on your business strategy and goals. HR plans tend to be more volatile than business plans, however, and policies and procedures may need to be changed or adjusted many times along the way.
The question here is “when is the right time to adjust your HR procedures”?
Before we delve into answering this question, let’s first take a look at what type of policies and procedures may need to be updated regularly.
Our suggested list of HR procedures that need to be updated regularly includes:
- Employment contracts
- Payment processes
- Leave approval (both paid and unpaid)
- Personal conduct
- Attendance and time-keeping
- Bullying and discrimination
To ensure that procedures continue to meet a company’s mission and goals, HR will have to revise them, add to them, and even bin a few on the odd occasion.
The right time to adjust HR procedures will be when:
- There is a high level of employee turnover. If employees are leaving left right and centre, then it may be time for HR to adjust recruitment procedures. You may also want to do an investigation into why so many employees are leaving within a short period of time.
- Attendance and timekeeping are poor. If you are battling with employees who are constantly taking leave and are not meeting their deadlines, then strategizing on how you can encourage a drive for working harder may be a call to action. Perhaps more flexible working hours would increase production? Perhaps some employees need help with reliable transport?
- There is a lack of discipline within the workforce. If you are battling with disrespectful employees or if customer relations are poor, then a new order of disciplinary action may be needed.
- Your employees seem disheartened and resentful. If your team members walk around looking depressed and uninterested in their work, it may be time for you to find out what it is that gets them so down at work. Update your performance reviews to make room for investigations into why employees feel the way they do and ask them what can be done to make them enjoy being at work.
- New legislations come into place. The rules and regulations regarding how business needs to be conducted are constantly changing. This means that HR departments need to continuously review their policies to ensure that they are updated as and when new laws are being introduced.
Formal policies and procedures are what help organisations to reach their full potential. It is important to also look for the best HR system available to assist with implementing these procedures. Ensuring that they are being updated regularly to reflect your workplace’s values is what will make it a better environment for all employees. By reviewing and adjusting protocols on a regular basis, you can also help to ensure that your business is on the right track towards growth.