CALIFORNIA—Fashion Nova, a well-known fashion retailer settled a consumer protection lawsuit for $1.75 million, as announced by Los Angeles County District Attorney Office on December 19.
The fashion retailer settled the lawsuit after it was alleged that the company failed to ship items in accordance with California law, as well as failing to properly notify consumers of shipping delays. The civil complaint was filed by the district attorneys of Los Angeles, Alameda, Napa and Sonoma counties.
The civil complaint alleged that Fashion Nova failed to ship out orders made by consumers within 30 days as required by California law. Another complaint in the lawsuit alleges that the retailer failed to properly and thoroughly disclose its return policy on its website.
Fashion Nova has agreed to pay $250,000 in restitution to its customers. In addition, they were ordered to pay $1.5 million in costs, penalties, and other remedial payments. The retailer is expected to make unknown changes to their business practices. The company did not admit wrongdoing and fully cooperated in the case.