HOLLYWOOD—A couple who stayed at the Loews Hotel in Hollywood is suing the company because of an unwelcome observer.

The plaintiffs in the lawsuit Paul B. and Gina R. were staying on the 15th floor at the Loews Hotel on April 25, 2018. The couple alleges that their intimate experience was being watched by a window washer who appeared to be grinning.

The lawsuit was filed on Thursday, July 25 and alleges invasion of privacy, intentional and negligent infliction of emotional distress, negligence, and other civil rights violations. The couple is seeking unspecified damages against the company. The lawsuit also names DMS Facility Services which employed the window washer.

According to the lawsuit, the couple began romancing with the drapes open to “enjoy the day light.” After several minutes, Paul noticed a window washer at the corner of his eye peering into their hotel window. The window washer was staring intensely at the couple with “obvious, prurient pleasure.”

One of the plaintiffs saw that the window washer not moving nor were the support cables. The window washer began to raise the platform once he realized he was caught, according to the complaint.

The complaint states that, “Because of the four-star rating of Loews, its stellar reputation for privacy and several-hundred-dollar per night rate, plaintiffs expected to enjoy a sojourn of romance and deep connection in their private room, free from intrusion, safe and secure from the outside world.”

According to the suit, both plaintiffs suffered from anxiety and developed post-traumatic stress disorder because of the incident with the window washer. Neither of the two feel comfortable feeling intimate with each other and have ended their relationship of eight years entirely.

Canyon News reached out to Loews Hotel public relations department for comment, but did not hear back before print.